Frequently Asked Questions
Find answers to common questions about our products and services
How do I know what size to order?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your products limited edition?
Many of our seasonal collections and collaborations are limited edition and will not be restocked once sold out.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make modifications or cancellations.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my OVO garments?
We recommend following the specific care instructions on the internal wash label. Generally, wash cold and hang dry to preserve quality.
When will I receive my tracking number?
Tracking information is sent via email once your order has been dispatched from our warehouse, typically within 48 hours.